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Unified Communications should be a key strategy for any competitive service provider. The ever increasing trend for an ‘always on’ and ‘device independent’ society, is putting a demand on every service provider to offer these services to their end-users. Being able to connect via a desktop phone, a laptop, a smart phone, or a tablet, while maintaining the same identity and experience is driving the evolution of communications.
The EOS Unified Communications is designed to be a future-proof solution that can evolve with the new ways that businesses prefer to communicate. The Unified Communications can provide a service provider a core platform upon which UC services can be built and grown, from desktop web presence to mobile extensions to video telephony to email client based access of voice mails. At the core, the EOS is a multimedia application platform that can also allow for third party extensions to easily leverage the capabilities for even tighter integration.