Call Recording

The ability to record and retrieve calls is a must-have for any business. Call recording can be used for training and coaching purposes; maintaining more accurate and detailed customer records; reducing liability in a customer conflict (no more “he said/she said”); and to keep your company compliant with government regulations and standards.

The hosted EOS Call Recording solution allows for scalable, real-time storage and retrieval of all of your incoming and outgoing calls, with powerful portal-based and in-call recording options.