Privacy Policy
Effective Date: June 27, 2025 Last Updated: June 27, 2025
At Extended Office Solutions Inc., your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you engage with our SMS communications or interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Your name, phone number, email address, and other details you provide.
- Usage Information: SMS responses, opt-in/opt-out preferences, and interaction logs.
- Website Data: If you visit our website, we may collect browser data, IP addresses, and usage patterns via cookies or analytics tools.
2. How We Use Your Information
We use the data we collect to:
- Send you requested SMS updates, appointment reminders, and service alerts
- Improve our services and communications
- Comply with legal and regulatory requirements
- Communicate with you regarding support or account-related inquiries
We do not sell or rent your personal information to third parties for marketing purposes.
3. SMS Consent
By providing verbal or written consent, you authorize Extended Office Solutions Inc. to send recurring SMS messages to your mobile number. Message frequency may vary. Message and data rates may apply.
4. Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Extended Office Solutions Inc. Message frequency varies. Message and data rates may apply. For help, reply to HELP or email us at support@eosvoip.com. You can opt-out at any time by replying STOP.” Our website does not request or collect any mobile opt-in data. If you engage with our site from a mobile device, please be assured that no opt-in data will be collected or shared with third parties.
5. Opt-Out
You can unsubscribe from SMS communications at any time by replying STOP. You may also contact us directly at support@eosvoip.com for help.
6. Data Sharing
We may share your data with service providers or partners who assist us with operations, such as SMS delivery, website hosting, or analytics. These entities are contractually required to protect your data and only use it for the purposes we’ve outlined.
7. Security
We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access or request deletion of your data
- Withdraw your consent at any time
- File a complaint with a data protection authority
To exercise these rights, contact us at support@eosvoip.com.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns about this policy or your data, please reach out to: Extended Office Solutions Inc. 28355 Industry Drive, #422, Valencia, CA 91355. Support Phone Number: (213) 600-4116. Support Email: support@eosvoip.com.