Bria 5

Overview

Bria 5 is a dynamic, next generation softphone application. Allows you to manage your communications easily and efficiently – all from your desktop computer.

New to Bria 5.3

Microsoft® Office integration on Bria for Windows which allows you to make voice video calls. See if your contacts are available and send messages from within Outlook.
1080p HD video calling using H.264 and VP8 codecs for crisper and clearer images.
Streamline and promote efficiencies with Call History interface and feature enhancements.
Calls now grouped by name and caller ID. Groups are collapsed by default, and can be expanded to view more detailed call history.
Manage call recordings directly from History. You can see which calls have recordings and play and delete recordings.
Additional filtering categories. Filter for missed calls, find calls with recordings, and filter by date. For multiple SIP accounts, filter based on the SIP account used to place a call.
Export call history to a .csv file for reporting purposes.

Bria has proven interoperability with many of the industry’s standard platforms and devices, including Asterisk, Cisco, It also includes features specifically designed for business and enterprise users, and can be deployed within an enterprise environment either by manual configuration or by using the Provisioning Module of CounterPath’s Stretto Platform™.

Please note the Buy Now button will take you to the CounterPath website.

Features

Bria for Windows is available in: English, Spanish, Portuguese, French, Italian, German, Chinese (Mandarin), Japanese, Dutch, and Russian. Bria for Mac is available in: English, Spanish, Portuguese, French, Russian and Japanese.

Voice and Video Calling

Make HD voice and conference calls using G.722, SILK HD and Opus VBR (variable bit rate) voice codecs (among many others)
View, send and receive ultra high-definition HD video up to 1080p using H.264 and VP8 codecs
Detachable, full screen video window
Standard telephony features include single click to call, speakerphone, mute, 3 way calls, and ability to transfer, forward and hold calls
Call recording
Comprehensive Call History with grouping, recording management, filtering and exporting, all from the History panel
Set display and sound alerts for incoming calls
Hide your ID for calls
Employ “Do Not Disturb” function for audio and video calls
Missed calls indicator
Support for voicemail with Message Waiting Indicator (MWI)

Instant Messaging (IM)

SIP SIMPLE and XMPP support
Send instant messages to from your contact list when you see they are online
Start a single or group chat from the Messages window
Control Pop-up notification and sound alerts for incoming IMs
Employ “Do Not Disturb” function for blocking incoming Instant Messages
Company chat rooms of persistent meeting rooms that users can join or be added to
Hyperlink preview

Presence

Set your presence status so team members know how and when to get a hold of you best
Receive or block notification alerts for contacts’ presence status updates
Establish unique privacy rules for your presence status for individual contacts

Enhanced Contact Management

Manage, sort and filter contacts with support for contact avatars
Synchronize your contacts with Microsoft Outlook® personal address book (Windows only) or Mac Address Book (Mac only)
Create groups for contacts with the ability to place one contact in several groups
Set a default contact method for each contact
Add a contact during a call
Search contacts by name, number, email address or Jabber id (jid)

Optimized Interface

Focused around your address book, Bria’s contact-centric interface gives you more ways to make, receive and manage your calls and IMs
Navigate contacts, favorites, call history and dial pad with just a click of your mouse
Scale Bria to different sizes to maximize space on your desktop

Microsoft Office Integrations (Windows only)

Support for both Microsoft Office 2013 and 2016
Place an audio or a video call, send an IM, and see presence information directly from the mini-contact card that appears when you hover over a contact

Advanced Interoperability and Configuration

Open standards based
Session Initiated Protocol (SIP) based signaling for all interactive media sessions
Multiple account integration including local or company directories (LDAP/Active Directory), Microsoft Outlook®, and XMPP (up to 10 accounts)
High compression codec support
Support leading USB and Bluetooth device manufacturers such as Plantronics, Jabra, Sennheiser and Logitech.

Security and Network Traversal

Secure communications across voice, video and messaging
Over the last decade, CounterPath has earned the trust of Fortune 500, Governments, Health providers and small businesses alike to help in securing their calls and protecting their server info regardless of device, network or location.
Advanced security with signaling and media encryption via TLS and SRTP
Firewall traversal and compliance with the latest standards (ICE, STUN, & TURN)
Secure connection to provisioning, messaging/presence servers

Please note the Buy Now button will take you to the CounterPath website.

Customization & Branding

Bria can be customized to meet the specific needs of your organization. CounterPath offers branding options for business enterprises, operators and ITSPs for orders of 200+ softphones for an additional fee. Items can be tailored to enhance your users’ experience include:

Graphical Settings

Changing the product name and branding to match your brand
Customization of graphic assets, including logos, color themes and icons
Specifying the language within the client

Default Settings

Modifying certain settings within the application or stack, to include or exclude certain calling and add-on features
Add audio and video codecs and adjust media settings
Tailoring and adding security settings
Specifying provisioning options
Adding CounterPath Feature Packs or Stretto Hosted Services, such as collaboration tools, BroadWorks integration or Call Center features

Bria for Salesforce

Integration is supported by Bria 5, enabling users to control their communications from within the Salesforce app, with reporting capabilities to log team and sales performance metrics. Click here for more information about Bria for Salesforce.

BroadWorks Feature Pack

BroadSoft-certified Feature Pack, integration with BroadSoft’s Device Management System (DMS), Xtended Service Platform (XSP) using the Xtended Service Interface (Xsi), and the BroadCloud XMPP Instant Messaging and Presence services. It enhances the client provisioning process, contact directories, call histories, and network-based conferencing systems. BroadWorks users can extend features to Bria’s Desktop and Mobile clients for no extra charge when ordering a branded client package.

Call Center Feature Pack

Designed with the “Agent experience” in mind, CounterPath offers business organizations a competitive advantage with a solution that is scalable, easy to deploy, transitions seamlessly into the enterprise architecture, and ensures optimal agent productivity.

Requirements

You must have a VoIP service subscription with a local service provider or ISP in order to make audio or video calls with Bria. Please contact your local service provider to subscribe.

System Requirements

Processor

Minimum: Core 2 Duo 2.1 GHz
Recommended: i5 / i7 2.4 GHz and above

Memory

Minimum: 4GB RAM
Recommended: 8 GB RAM and above

Hard Disk Space

400 MB (Install/Upgrade, 200 MB operation)

Operating System

Windows 7 (SP1)
Windows 8.1 (desktop mode)
Windows 10 (creators update required)
macOS 10.11 (El Capitan)
macOS 10.12 (Sierra)
macOS 10.13 (High Sierra)
macOS 10.14 (Mojave)

Connection

IP network connection (broadband, LAN, wireless); Constant Internet connection

Audio Device

Full-duplex, 16-bit or use USB headset

Overview

Bria 5 is a dynamic, next generation softphone application. Allows you to manage your communications easily and efficiently – all from your desktop computer.

New to Bria 5.3

Microsoft® Office integration on Bria for Windows which allows you to make voice video calls. See if your contacts are available and send messages from within Outlook.
1080p HD video calling using H.264 and VP8 codecs for crisper and clearer images.
Streamline and promote efficiencies with Call History interface and feature enhancements.
Calls now grouped by name and caller ID. Groups are collapsed by default, and can be expanded to view more detailed call history.
Manage call recordings directly from History. You can see which calls have recordings and play and delete recordings.
Additional filtering categories. Filter for missed calls, find calls with recordings, and filter by date. For multiple SIP accounts, filter based on the SIP account used to place a call.
Export call history to a .csv file for reporting purposes.

Please note the Buy Now button will take you to the CounterPath website.

Features

Voice and Video Calling

Make HD voice and conference calls using G.722, SILK HD and Opus VBR (variable bit rate) voice codecs (among many others)
View, send and receive ultra high-definition HD video up to 1080p using H.264 and VP8 codecs
Detachable, full screen video window
Standard telephony features include single click to call, speakerphone, mute, 3 way calls, and ability to transfer, forward and hold calls
Call recording
Comprehensive Call History with grouping, recording management, filtering and exporting, all from the History panel
Set display and sound alerts for incoming calls
Hide your ID for calls
Employ “Do Not Disturb” function for audio and video calls
Missed calls indicator
Support for voicemail with Message Waiting Indicator (MWI)

Instant Messaging (IM)

SIP SIMPLE and XMPP support
Send instant messages to from your contact list when you see they are online
Start a single or group chat from the Messages window
Control Pop-up notification and sound alerts for incoming IMs
Employ “Do Not Disturb” function for blocking incoming Instant Messages
Company chat rooms of persistent meeting rooms that users can join or be added to
Hyperlink preview

Presence

Set your presence status so team members know how and when to get a hold of you best
Receive or block notification alerts for contacts’ presence status updates
Establish unique privacy rules for your presence status for individual contacts

Enhanced Contact Management

Manage, sort and filter contacts with support for contact avatars
Synchronize your contacts with Microsoft Outlook® personal address book (Windows only) or Mac Address Book (Mac only)
Create groups for contacts with the ability to place one contact in several groups
Set a default contact method for each contact
Add a contact during a call
Search contacts by name, number, email address or Jabber id (jid)

Optimized Interface

Focused around your address book, Bria’s contact-centric interface gives you more ways to make, receive and manage your calls and IMs
Navigate contacts, favorites, call history and dial pad with just a click of your mouse
Scale Bria to different sizes to maximize space on your desktop

Microsoft Office Integrations (Windows only)

Support for both Microsoft Office 2013 and 2016
Place an audio or a video call, send an IM, and see presence information directly from the mini-contact card that appears when you hover over a contact

Advanced Interoperability and Configuration

Open standards based
Session Initiated Protocol (SIP) based signaling for all interactive media sessions
Multiple account integration including local or company directories (LDAP/Active Directory), Microsoft Outlook®, and XMPP (up to 10 accounts)
High compression codec support
Support leading USB and Bluetooth device manufacturers such as Plantronics, Jabra, Sennheiser and Logitech.

Security and Network Traversal

Secure communications across voice, video and messaging
Over the last decade, CounterPath has earned the trust of Fortune 500, Governments, Health providers and small businesses alike to help in securing their calls and protecting their server info regardless of device, network or location.
Advanced security with signaling and media encryption via TLS and SRTP
Firewall traversal and compliance with the latest standards (ICE, STUN, & TURN)
Secure connection to provisioning, messaging/presence servers

Please note the Buy Now button will take you to the CounterPath website.

Customization & Branding

Graphical Settings

Changing the product name and branding to match your brand
Customization of graphic assets, including logos, color themes and icons
Specifying the language within the client

Default Settings

Modifying certain settings within the application or stack, to include or exclude certain calling and add-on features
Add audio and video codecs and adjust media settings
Tailoring and adding security settings
Specifying provisioning options
Adding CounterPath Feature Packs or Stretto Hosted Services, such as collaboration tools, BroadWorks integration or Call Center features

Bria for Salesforce

BroadWorks Feature Pack

Call Center Feature Pack

Requirements

You must have a VoIP service subscription with a local service provider or ISP in order to make audio or video calls with Bria. Please contact your local service provider to subscribe.

System Requirements

Processor

Minimum: Core 2 Duo 2.1 GHz
Recommended: i5 / i7 2.4 GHz and above

Memory

Minimum: 4GB RAM
Recommended: 8 GB RAM and above

Hard Disk Space

400 MB (Install/Upgrade, 200 MB operation)

Operating System

Windows 7 (SP1)
Windows 8.1 (desktop mode)
Windows 10 (creators update required)
macOS 10.11 (El Capitan)
macOS 10.12 (Sierra)
macOS 10.13 (High Sierra)
macOS 10.14 (Mojave)

Connection

IP network connection (broadband, LAN, wireless); Constant Internet connection

Audio Device

Full-duplex, 16-bit or use USB headset

SOFTPHONES

Overview

New to Bria 5.3

Questions?

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